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Home > About Us > Privacy Policy

Privacy Policy

Plus Planner Co., Ltd. ("Company ") values users' personal information and comply with "promotion of information network utilization and information protection act" and "personal information protection act." The company informs you how personal information you provide is being taken and what it is used for and what steps are being taken to protect your personal information through privacy policy statement.

The company will notify the privacy policy statement via the website when amending.

Collected personal information items and method
The company collects following personal information below for membership, service application, change and revocation, counseling, concierge, user management, and managing VDI execution environments.
Collection Items : Name, date of birth, gender, login ID, password, password Q&A, home phone number, home address, mobile phone number, e-mail, company phone number, marital status, anniversary date, legal representative information, bank account information, service use record, access log, cookie, access IP information, payment record
Collection Method : Homepage, written form, membership registration through phone/fax, application for giveaway events, delivery request, provision from affiliates, collection through generation information collection tool

Collection of personal information and purpose of use
The company utilizes the collected personal information for the following purposes.
Fulfillment of contracts related to service provision and provision of fee settlement contents according to service provision, purchase and payment of charges, shipment of goods or billing address, financial transaction identification and financial services, fee collection
Member Management 
Checking personal identification, identifying personal identification, preventing fraudulent use of rogue members, preventing unauthorized use, checking of intention for joining as a member, retaining records for contrasting dispute resolution, handling complaints, delivering notification for membership service
Use for marketing and advertising 
Development and specialization of new services (products), delivery of advertising information such as events, provision of services and advertisements according to demographic characteristics, identification of access frequency, or statistics on member service use

Period of retaining and utilizing collected personal information
In principle, the company destroys the information without delay once the acquisition and utilization of the personal information is achieved. However, the following information is retained for the specified period for the following reasons.
Collection Items : name, date of birth, mobile phone number
Reason for Retention : Customer Management
Retention period : 5 years from the date of termination
In addition, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company keeps the member information for a certain period specified in the relevant laws and regulations as follows.
Records on display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
Records on contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
Records on collection/processing and use of credit information: 3 years (Act on the Use and Protection of Credit Information

Procedure and methods of destruction of personal information
In principle, the company destroys the information without delay once the acquisition and utilization of the personal information is achieved. The destruction procedure and method are as follows
Destruction Procedure The information entered by the member for membership registration, etc., is transferred to a separate DB (separate filing cabinet in the case of paper) after the purpose is achieved and according to the reasons for information protection according to internal policies and other related laws (refer to retention and usage period) ) It is destroyed after being stored for a certain period.
Personal information transferred to a separate DB is not used for any purpose other than being held unless required by law.
Destruction method
Personal information stored in an electronic file format is deleted, using a technique that can not be played electronically.
Personal information printed on paper is either shredded through a shredder or destroyed by incineration.

Provision of personal information
In principle, the company does not provide users' personal information to the outside. However, the following cases are exceptions.
- When users agree in advance
- When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedure and method prescribed by the law for the purpose of investigation

Consignment of collected personal information
The company does not entrust your information to external companies without your consent. If such a need arises in the future, we will notify the customer of the entrusted person and the contents of the entrusted work and obtain prior consent if necessary.

The rights and exercise of the user and the legal representative
Users and legal representatives can view or modify their registered personal information or the personal information of children under the age of 14 at any time, and may request termination of subscription.
To view/edit personal information of users or children under the age of 14, click “Change personal information” (or “modify member information”). Click “Withdrawal of membership” to cancel membership (withdrawal of consent) and go through the identity verification process. You can view, correct, or withdraw directly after you download.
Or, if you contact the person in charge of personal information management in writing, by phone or email, we will take action without delay.

If you request correction of errors in personal information, we will not use or provide the personal information until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.
The Company handles personal information that is canceled or deleted at the request of a user or legal representative as specified in “Period of Retention and Use of Personal Information Collected by the Company” and is processed so that it cannot be viewed or used for other purposes.

The user can disable cookies in the browser settings.
Cookies are used to support users with faster and more convenient use of the website and to provide customized services.
What are cookies?
Cookies are small text files that can be used by websites to make a user's experience more efficient.
Purposes of cookies
By storing the user's preferred settings through cookies, it supports a faster web environment for users, and it is used to improve service for use. This makes it easier for users to use the service.
In addition, by analyzing the access frequency of various services, the time of visit, the degree of participation in various events, and the number of visits, the user's taste and interests are identified. Based on this, we provide personalized services including advertisements.
Users have the option of installing cookies. Therefore, users can choose to accept all cookies or to verify that cookies are stored every time, or to refuse to store all cookies by setting options in a web browser. 
However, if the user refuses to install cookies, it may be difficult to provide services. 
Examples of setting up method
1) Internet Explorer
Tools > Internet Options > Privacy Options > Personal Information
2) Chrome
Settings > Privacy and security > Cookies

Personal Information Management
To protect personal information of users and handle complaints about personal information, the company is responsible for appointing related departments and personal information management managers as below.
Personal Information Management Manager : Choi Yeongmi
Email : contact@yongpyongreservation.com
The users can report any complaints  relating to the privacy of personal information protection agencies or manager. The company will give you a satisfactory answer as soon as possible regarding the reports made by its users.
If you need to report or consult other privacy violations, please contact the following institution.
1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Cyber Crime Division of the Supreme Public Prosecutor's Office (http://icic.sppo.go.kr/02-3480-3600)
4. National Police  Cyber Security Agency (www.ctrc.go.kr/02-392-0330)